
FAQ
Size Guide
How do I determine the right size for my clothing?
Referto our Size Guide, which provides measurements and fitting tips for eachproduct. You can find it on the product page or in our dedicated Size Guide section.
Is your size chart accurate?
Yes, our size chart is meticulously crafted to ensure accuracy. For any concerns or assistance, feel free to contact our customer support.
What if the item doesn't fit well?
We offer hassle-free exchanges for sizing issues. Refer to our Return/Exchange policy for details on how to initiate the process.
Shipping Information
How long does it take for my order to be shipped
Orders are typically processed within 4-5 business days. Shipping times vary based on your location and chosen shipping method we guarantee you that it reaches you at the earliest.
Do you offer international shipping?
Yes, we do offer international shipping. Shipping costs and delivery times vary depending on the destination.
Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number via email. Use this number to track your order's journey.
Return/Exchange Policies
What is your return policy?
We accept returns within [ ] days of receiving your order. The items must be unworn, with tags attached. Please check our Return Policy for detailed instructions. You can look into our Refund/Return policy.
Can I exchange an item for a different size or color?
Yes, we offer exchanges for size or color. Follow the instructions on our Exchange Policy page, and feel free to contact our customer support for assistance.
Are there any items that cannot be returned or exchanged?
Certain items, such as personalized or final sale items, may not be eligible for return or exchange. Refer to our Return/Exchange Policy for a comprehensive list.
Payment Methods
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, UPI and other secure online payment options.
Do you offer any discounts or promotions for specific payment methods?
We occasionally run promotions or discounts for specific payment methods. Keep an eye on our website and newsletter for the latest updates on promotions and discounts.
Do you offer any installment payment options?
Currently, we do not offer installment payment options. However, we continually evaluate and update our payment methods to enhance your shopping experience.
Cancellation Policy
Can I cancel my order after placing it?
Yes, you can cancel your order within a specific timeframe after placing it. Refer to our Cancellation Policy for details on the cancellation window.
How will I be refunded if I cancel my order?
Refunds for cancelled orders are usually processed using the original payment method. You can look into our Refund/Return policy.
Product Care
How should I care for my new garments?
Refer to the care instructions on the garment's label and our online product page. General guidelines for washing, drying, and ironing are provided.
Can I machine wash all the clothing items I purchase?
Most of our items are machine washable, but always check the care label for specific instructions. Delicate fabrics may require handwashing or dry cleaning.
Can I use bleach on my garments?
Avoid using bleach unless the care label explicitly mentions it. Bleach can damage fabrics and alter colors.
How do I prevent colors from fading?
Wash dark and bright colors separately, and turn them inside out before washing. Use cold water and a mild detergent to help preserve colors.
Can steam iron be used for shirts and trousers?
Yes, steam ironing is recommended for ironing the garments.