CONTACT US
Contact Information
We’re here to help! Whether you have a question about our products, an order, or just want to connect, we’d love to hear from you.
General Contact
Contact us for any support or general inquiries.
Get in touch with us through email for quick support.
Seasonal Favorites
Refresh your style with our top picks for this season’s must-have looks
Best Sellers
Explore our most popular styles loved by customers across collections.
New Arrivals
Stay ahead of trends with fresh designs added to our collection Monthly.
CONTACT US
Frequently Asked Questions
Find answers to our most common questions and learn more about our product.
Write email:
contact@occupiedclothing.com
Call to us:
+91 72082 33905
Size Guide
- How do I find the right size?
Check our detailed size chart on each product page before ordering.
- Are sizes standard across all products?
Sizes may slightly vary by style; always refer to specific product measurements.
- How do I measure myself correctly?
Use a soft tape and measure bust, waist, and hips following our measurement guide.
- Do you offer plus-size or custom sizing?
Our collection includes standard sizes; custom sizing is not currently available.
- What if my size is sold out?
Sign up for restock alerts on the product page to be notified of availability.
- Can I exchange if the size doesn't fit?
Returns and exchanges accepted within 15 days for unworn items with tags.
Shipping Information
- What shipping options are available?
We offer standard delivery across India with tracking for every order.
- How long does delivery take?
Delivery to metro cities takes 2-4 business days; non-metro areas take 3-7 days.
- Do you offer free shipping?
Yes, free shipping is available for orders above a minimum purchase amount.
- Can I change my shipping address after ordering?
Address changes can be made before dispatch by contacting customer support.
- Will I get a tracking number?
Yes, a tracking link is sent via email once your order is dispatched.
- Do you ship internationally?
Currently, we ship only within India.
Return/Exchange Policies
- What is your return window?
You can return items within 15 days of delivery.
- What items are eligible for return?
Returns accepted on unused items with original tags and packaging intact.
- How do I initiate a return?
Email customer care with order details and reason for return.
- Are return shipping charges refunded?
Return shipping may be chargeable unless the item is defective or incorrect.
- Can I exchange an item instead of returning?
Yes, exchanges are possible depending on stock availability.
- How long does a refund take?
Refunds are processed within 5-7 business days after return approval.
Payment Methods
- Which payment options do you accept?
We accept major credit/debit cards, net banking, and popular digital wallets.
- Is my payment information secure?
Yes, we use encrypted and secure payment gateways for all transactions.
- Can I pay via Cash on Delivery (COD)?
COD is available in select PIN codes with a possible convenience fee.
- Can I split payments?
No, split payments are currently not supported.
- When is payment deducted?
Payments are processed immediately upon order confirmation.
- Can I use multiple discount codes?
Only one discount code can be applied per order.
Cancellation Policy
- Can I cancel my order?
Orders can be canceled before dispatch by contacting customer service.
- How do I cancel an order?
Email your order ID and cancellation request to customer support.
- Can I cancel after dispatch?
Once dispatched, cancellations are not possible and must go through returns.
- Is there any cancellation fee?
No fee applies if canceled before dispatch.
- When will I receive a refund after cancellation?
Refunds for canceled orders are processed within 3-5 business days
.
- Can I modify my order instead of canceling?
Modifications are not possible; please cancel and place a new order
Product Care
- Can I cancel my order?
Orders can be canceled before dispatch by contacting customer service.
- How do I cancel an order?
Email your order ID and cancellation request to customer support.
- Can I cancel after dispatch?
Once dispatched, cancellations are not possible and must go through returns.
- Is there any cancellation fee?
No fee applies if canceled before dispatch.
- When will I receive a refund after cancellation?
Refunds for canceled orders are processed within 3-5 business days.
- Can I modify my order instead of canceling?
Modifications are not possible; please cancel and place a new order